West Mercia PCC’s Newsletter – February 2026
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The Fraud & Scam Bulletin – February 2026
Your monthly update direct from West Mercia Police on the latest scams and frauds.
ROMANCE FRAUD
An increasing number of people are falling victim to romance fraud, which does not only cause financial harm, but may also inflict emotional and mental damage on those victims.
With Valentine’s Day just around the corner, romance may be high on many people’s agenda as they seek an appropriate way to celebrate the day. However, at the same time criminals are using this as an opportunity to devise new scams to defraud their victims on dating Sites and social media.
At this time of the year there is a rise in Romance Frauds as the fraudsters draw their victims into false relationship, gain their confidence, before the requests for money start to come in. These are accompanied by heart rending pleas about personal, or family problems, and emergencies which need finance.
Are any platforms safe?
Fraudsters continue to target users of popular social media platforms such as Facebook and Instagram, as well as dating sites such as Tinder and Plenty of Fish, and many others.
Messaging sites such as Google Hangouts and WhatsApp may also be used to find unsuspecting victims.
As well as conventional dating platforms, online Gaming platforms may be used to seek potential victims since there are fewer protective measures in place. The Fraud & Scam Bulletin FEBRUARY 2026 Your monthly update direct from West Mercia Police on the latest scams and frauds
Who are their targets?
Females over 40 years are common victims as well as younger males, but users also need to be aware on age related dating platforms too.
How does it work? Basically, criminals will go to great lengths to gain the victim’s trust by claiming they are in a genuine relationship which is built up over time:
• They will manipulate and exploit the victim to the extent they are persuaded they are in a real and genuine relationship
• They create convincing persona such as military personnel, medical staff, engineers and many others to convince the victim they are genuine
• Then, when they ask for money, the victim is convinced there is no problem with the request
• The requests can be very emotive citing reasons such as medical emergencies, travel costs, payment of fines or taxes, or even claiming their bank account has been frozen
• Another Red flag is “Love Bombing” which is a common technique where the person shows excessive interest in you by way of extreme flattery, strong communicating of their feelings for you and promoting ideas of your future together at a very early stage – beware if they get too serious – too quick.
Tell-tale signs a friend or family member is involved in a Romance Scam:
• They may be very secretive about their relationship or provide excuses for why their online partner has not video called or met them in person.
• They may be unwilling to discuss their online relationship, very often because the fraudster has persuaded you not to tell your family or friends
• They may express very strong emotions and commitment to someone they have only just met
• They have sent, or are planning to send, money to someone they have not met face-to-face. They may take out loans or withdraw from their pension to send money.
Stay safe:
• Never send money to someone you have never met in person
• Never part with your bank or personal details to strangers online however genuine they claim to be
• The fact that they may request payment to another named bank account, not their own, can be another tell-tale sign of a fraudster
• Always seek advice from somebody trusted before parting with any money in any format, whether it is bank transfers, PayPal, Gift Cards or bitcoin currencies.
• Profile photos are very often fake; you can research any image by doing a “Reverse Image” search to find photos that have been copied from elsewhere.
• Never share images of yourself that you would not want your own family and friends to see
SAFER INTERNET DAY 2026
SAFER INTERNET DAY 2026 takes place 0n 10th February 2026 based on the theme of:
“Smart tech, safe choices – exploring the safe & responsible use of AI”
Each year the event covers an online issue/theme relevant to the things younger people see and experience online.
A full set of resources are available online for schools and other organisations covering all young age groups – Safer Internet Day 2026 – UK Safer Internet Centre
Please feel free to share these messages with any vulnerable friends, relatives or neighbours
If you’ve fallen for a scam, report it to Report Fraud (formerly known as ACTION FRAUD) on 0300 123 2040 or via reportfraud.police.uk
Scam Text messages can be forwarded to 7726 to help phone providers take early action and block numbers that generate spam on their networks. You can also report Scam mobile calls by texting 7726 with the word “Call” followed by the scam caller’s phone number.
Forward Fake Emails received to
If you think your bank account or personal banking details have been used fraudulently, then use the short phone number – 159 – to contact the Fraud Prevention Department of most major UK banks
West Mercia PCC’s Newsletter – January 2026
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Neighbourhood Watch Update – January 2026
Our News – January 2026 |
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Happy 100th birthday Laurence!Our oldest Coordinator in Cambridgeshire, and indeed the country, recently turned 100 years old. Laurence Medlock was presented with an award by local Chairman Stan Geering. He said that now he is 100, it is time to retire! Kevin Evans organised a surprise presentation and celebration – you can see photos on our Instagram page. Congratulations and many happy returns of the day Laurence. Thank you so much for decades of volunteering, what an inspiration you are. Have you heard about the switch to digital landlines?Landlines are changing, and the UK’s telephone network is going digital by January 2027. If you have loved ones with additional needs such as elderly relatives or someone who uses a telecare device or pendant alarm, BT’s Connected Together initiative encourages you to take a few simple steps to support them through the switch. BT’s Connected Together website is where customers, can access all the guidance and support they need. Start the conversation today. Congratulations to our Christmas giveaway winnersWell done to our Christmas giveaway winners. Rebecca in Littleborough got the SimpliSafe bundle, Nicola in Crewkerne was our lucky ERA winner and Cindy in Plymouth was the recipient of the Patlock. Our ERA winner, Nicola said: “This was a lovely surprise over Christmas. I’m delighted to get the ERA bundle. I’d been looking at getting a smart security system to keep our home safe. I was so pleased when it arrived, and the M&S voucher was great too.” Don’t miss out on our next giveaway – make sure you are following us on Facebook and Instagram. Stuff you should know…The ‘Stuff you should know’ podcast recently did a short show about the history of the Neighbourhood Watch in the US. It’s a fascinating look at the similarities, and differences, between the two cultures. Our need to feel safe and part of a community is universal but some of the challenges and histories differ. Listen to it here. That’s it for our news this month,. I’m always keen to know how we can improve and to share the best of our wonderful network. Hope you have a very safe and warm January. Best wishes |
The Fraud & Scam Bulletin – January 2026
Your monthly update direct from West Mercia Police on the latest scams and frauds
NEW YEAR RESOLUTIONS
At the start of another New Year, what better time to make a new resolution to examine how we can protect ourselves from Fraudsters, strengthen our protection and do all we can to avoid being a victim of the scammers in the coming months.
There is no doubt the criminals will be planning their next moves to defraud any unsuspecting members of the public, and their methods are becoming more sophisticated and harder to spot. The use of AI to generate messages, images and clone voices increases the need for greater vigilance in all we do online.
What can we do?
3 SIMPLE STEPS TO PROTECT
1. Use strong and separate passwords for each of your online accounts. 3 Random Words with at least 8 characters and a combination of upper and lower case, numbers and symbols.
2. 2-Step Verification (2SV) – Also known as 2 Factor Authentication (2FA) for your online accounts adds an extra layer of security by requiring a code or PIN to confirm your identity when you log in.
3. Take time to stop and think before continuing a phone call, or clicking on a link from an unknown source. Never be pressurised into making a quick decision. Always check the email address before opening emails claiming to be from bona fide organisations such as your Bank, Government organisations or other businesses.
OTHER SIMPLE WAYS TO PROTECT YOURSELF
1. Install the latest Software and App updates on your devices as these often contain security patches to protect you from hackers
2. Back up your data regularly, by storing your important files in a separate location such as an external hard drive or on the Cloud. This way all is not lost if you experience a ransomware attack, device loss or damage.
3. Be careful when using public Wi-Fi networks as they are often unsecured and can expose your activities to others. Using a Virtual Private Network – VPN – can protect your privacy.
4. Protect your personal information online, and do not share too much information about yourself on social media, online forums and other similar platforms. This is how you could become a target for scammers and identity thieves. Check your privacy settings on Social Media to make sure only your real friends see your posts.
5. Beware of your Digital Footprint – every time you go online you leave a digital “footprint” which can show where you are and what you are doing. Once you post a file or photo online it may stay there forever and be used by others, so do not share anything that may cause you problems or embarrassment in the future.
6. Educate yourself and your family about online safety by learning how to spot common online scams, and how to avoid them, and use the internet responsibly and respectfully to protect you and your family.
Please feel free to share these messages with any vulnerable friends, relatives or neighbours.
If you’ve fallen for a scam:
- Report it to Report Fraud (formerly known as ACTION FRAUD) on 0300 123 2040 or via reportfraud.police.uk
- Scam Text messages can be forwarded to 7726 to help phone providers take early action and block numbers that generate spam on their networks.
- You can also report Scam mobile calls by texting 7726 with the word “Call” followed by the scam caller’s phone number.
- Forward Fake Emails received to
If you think your bank account or personal banking details have been used fraudulently, then use the short phone number – 159 – to contact the Fraud Prevention Department of most major UK banks.
West Mercia’s PCC Newsletter – December 2025
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West Mercia leading the way in tackling town centre crime Understanding the devastating impact shoplifting and retail crime can have on your livelihoods, I backed West Mercia Police with the resources it needed to tackle these issues by introducing 10 dedicated town centre policing teams across West Mercia in 2024. National figures have shown an increase in shoplifting across England but that is not the case here in West Mercia. Instead, West Mercia has seen an 8% decrease in offences from this time last year with 36% of cases seeing positive action taken against shoplifters. This decrease shows the positive impact these teams have had, and will continue to have, in the heart of our communities. I will continue to ensure resources are allocated where they are needed most, to protect residents and businesses across our three counties. |
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Neighbourhood Watch Update – December 2025
This document provides updates from the Neighbourhood Watch Network, highlighting community initiatives, crime prevention strategies, and ongoing campaigns to enhance safety and support.
Police and Crime Commissioners to be Scrapped
- The Home Office have announced the abolition of Police and Crime Commissioners (PCCs).
- The PCC roles will be absorbed by regional mayors wherever possible, meaning measures to cut crime will be considered as part of wider public services such as education or healthcare. In areas not covered by a mayor, the role will be taken on by elected council leaders.
- The unique circumstances of devolved local government arrangements in Wales will be taken into consideration.
- John Hayward-Cripps, Chief Executive of Neighbourhood Watch, emphasized the need for support during this transition, saying, “This change which will impact the funding and support structures currently in place for many Neighbourhood Watch Associations, and we want to offer our support to them wherever we can.”
- The transition to the new model will happen at the end of the next electoral cycle in 2028.
Volunteer Recognition Awards
- It is so important to us to celebrate the great, often unique, work that our volunteers do.
- These awards recognise individuals whose work goes above and beyond – making a real change in their communities.
- We received over 350 nominations this year, so these winners really are the best of the best. To all the wonderful volunteers who were nominated this year, thank you for the amazing work you do.
- Notable winners included Graham Mallett for innovation, Reg Banks for crime prevention, Sean Edmunds for community health and wellbeing, Umar for the young volunteer award and Jan Forbes for a special recognition award.
Safer Streets of Winter
- Following the Safer Streets Summer Initiative, the Home Office has launched a Winter of Action throughout December and January. It is focusing on reducing town centre criminality, shop theft, street crime and anti-social behaviour, as well as issues in the nighttime economy including steps to tackle violence and girls – eg alcohol related disorder and spiking.
- The action is being led by Police and Crime Commissioners (PCCs) and Deputy Mayors, supported by the Home Office in partnership with Chief Constables and other essential local partners such as councils, schools, health services, business, transport and community organisations.
Neighbourhood Watch Network and Neighbourhood watch Scotland explore closer collaboration
- Senior leadership from Neighbourhood Watch Network England and Wales and Neighbourhood Watch Scotland (NWS) met in Edinburgh to discuss opportunities for closer collaboration.
- The Association of Scottish Neighbourhood Watches was established in 2006 and became a Scottish Charitable Incorporated Organisation (SCIO) in 2011, rebranding as Neighbourhood Watch Scotland. Today, NWS employs a central team supporting over 670 registered schemes across Scotland, covering more than 58,000 households. Although NWS has separate funding, structure and processes, both organisations share similar missions and visions: reducing crime and supporting community building.
- Lesley Clark, Director of Neighbourhood Watch Scotland, said: “Neighbourhood Watch Scotland is committed to building stronger and safer communities. We can do that best by building better relationships, sharing best practice and amplifying our membership voice. This was a positive and practical conversation, and I’m confident we’ll be able to find ways to pool our talents, skills and resources more effectively.”
- John Hayward-Cripps, Chief Executive of Neighbourhood Watch Network England and Wales, said: “We are finalising our new strategy and as we look to the future, we are committed to a Britain where neighbours look out for each other. Collaboration drives innovation, and the strength of Neighbourhood Watch as a movement is the impact we have at a local level, regardless of where we live. We share the same aim as our Scottish colleagues: to make our communities safer and better places to live. This conversation is about how we might achieve that more effectively.”
Parcel Theft Concerns
- £376.6 million worth of parcels stolen last year.
- Research by Quadient based on Freedom of Information (FoI) requests to UK police forces, has found the value of parcel thefts from doorways (also known as ‘porch piracy’) has nearly doubled in the last year. The total value of parcels stolen across the UK rose to £376.6 million in the last year, rising from £204 million in 2023.
- The report also found that the average value of stolen parcels also went up by 52%, from £66.50 to £102 this year. John Hayward-Cripps, chief executive of Neighbourhood Watch spoke to Times Radio about the issue. He pointed out that online retailers also play an important role in addressing the problem. But building connections with our neighbours can also make a difference.
Keeping Homes Safe
As many of us travel to see friends and family, homes may be left empty for days at a time something opportunistic thieves know well. But we also want to feel safe and secure when spending time at home, too. That’s where simple, modern security can make all the difference. Here are some simple winter and festive ways to help keep your home protected:
1.Put your radio on a winter playlist – A softly playing talk radio station can make it sound like someone’s pottering around indoors. Not that we stole this idea from a popular film.
2.Guard your home with “Operation Snowy Footprints” – If we are lucky enough to get snow, create a few fresh footprints near your property to make it look recently visited.
3.Let your curtains multitask – Thermal curtains keep the warmth in and nosy eyes out, turning your home into a snug little winter grotto – a cosy double win.
4.Set up a “festive light decoy” – Use timers or smart plugs to switch fairy lights or lamps on and off at different times throughout the evening. It creates that warm, livedin glow, and from the outside, it looks like someone’s home enjoying a mug of hot chocolate (even if you’re miles away).
5.Give your house a winter check-up – Creaky gates, loose latches, or dodgy outdoor bulbs can send the wrong signals; a quick once-over keeps things secure and quieter in the wind.
6.Do a “digital winter tidy” – Update passwords, disable old smart-home devices, and check which apps still have access to your cameras or security tools.
7.Give Your Wi-Fi a secret-agent alias – Rename your network something like “Surveillance Central” or “Definitely Not an Empty House”. It won’t stop crime, but it might make your neighbours smile, and confusion is a surprisingly good deterrent.
8.Create a “thief-unfriendly garden” – Plant prickly winter shrubs near fences and rear windows for a touch of seasonal charm and security. Holly isn’t just Christmassy — its festive sprigs make your garden both merry and mildly unwelcoming to unwanted visitors.
9.Create your own “Neighbourhood Ninja Network” – Agree with trusted neighbours to keep an eye on each other’s homes over the winter – and all year round – and optionally give the Whatsapp group an unnecessarily dramatic name. Something like Winter Watch or Silent Night Security Crew.
10.Use smart security to protect your home from those on the Naughty List. Systems like SimpliSafe help deter intruders and send instant alerts, so you know what’s happening at home from anywhere.
Connected Together
Landlines are changing and the UK’s telephone network is going digital. These changes will affect everyone who has a landline they’d like to keep using.
- What’s happening?
- The analogue network that most home phones work on today is no longer fit for purpose and can’t keep up with the demands of modern life. The outdated network will be switched off for all landline providers in January 2027. BT’s new home phone service is called Digital Voice. The landline is not going away, and for most, the switch is simple. No one will be left disconnected.
- To make things easier, BT has put together a Conversation Starter Pack a straightforward, practical guide designed to help you talk with a friend or family member about what the switch means and how you can support them.
- What you can do
- Download the Conversation Starter Pack on BT’s Connected Together website for helpful advice on how to talk about the switch.
- If you, or someone you know has additional needs and needs extra support making the switch, contact the landline provider. BT customers they can register via webform on the Connected Together website or by calling the Customer Care team.
- Talk to a friend, neighbour or family member who might benefit from early support.
- Find out more at: www.bt.com/about/all-ip/connected-together or call 0330 1234 150.
Protect What Matters: Bringing Neighbourhood Watch Values Home
As a Neighbourhood Watch member, you already believe in protecting people and property. Wills and Lasting Powers of Attorney (LPAs) do the same for your own household, making sure your wishes are followed and trusted people can step in if something unexpected happens.
Estate planning is simply planning ahead, so those you care about are never left guessing or struggling. It is about clarity, kindness, and control – making sure the right people are in charge, your wishes are known, and your hard-earned assets go where you want them to.
- Putting a framework around your wishes helps to:
- Reduce the risk of family disagreements and confusion
- Keep costs and delays to a minimum
- Give the people you trust a clear mandate to act on your behalf
- Ensure loved ones are left to grieve, rather than deal with complicated legalities
- Practical protection for everyday families.
- A few straightforward documents can make all the difference, whatever your age or circumstances:
- A Will clearly states who should inherit your property, savings, and belongings, and who you would want to look after any dependent children.
- LPAs allow you to choose who can manage your finances, property, health, and care decisions if you become unable to decide for yourself.
These steps are not just for later life or large estates. They can be especially important for blended families, unmarried partners, or anyone with children, a mortgage, or savings they want to protect.
- Dedicated support for our members
Neighbourhood Watch has partnered with Future-Proof Estate Planning (FPEP), a specialist firm that focuses on treating no two families the same. As a member, you can access an exclusive 20% discount on all their packages, including their most popular:
x2 Lasting Powers of Attorney with a complimentary single Will – £479 (normally £599)
x4 Lasting Powers of Attorney with a complimentary mirror Will – £957 (normally £1,199)
You can arrange everything from home – by phone or online – with an adviser on hand to answer questions and guide you through each stage, so you’re supported throughout.
To learn more or to get started, call 0800 847 7150 and quote “Neighbourhood Watch”, or visit www.ourwatch.org.uk/estate-planning. You already help protect your community from the unexpected. Now is the time to put the same protection around the people who matter most to you.
Ending Violence Against Women and Girls – “a national emergency”
- It is a horrible truth to acknowledge but the dangers that women and girls face are getting worse. The National Police Chiefs’ Council says that nearly all forms of violence against women and girls (VAWG) are expected to continue to rise in the coming year.
- Neighbourhood Watch is backing the United Nations’ Orange the World campaign, which runs from 25 November to 10 December.
- To support the campaign, Neighbourhood Watch has created ’16 Days of Actions’ featuring simple steps people can take to help reduce violence and digital violence against women and girls.
- The actions are all intended to be accessible, so people can do as many as they are able to.
- They range from wearing something orange to raise awareness about the growing problem of violence against women and girls, to attending a free webinar on how communities can help keep women safe.
- Other initiatives include free bystander training to help people safely intervene when they witness harassment, raising awareness of Clare’s Law, which gives people the right to know if a partner has a history of violence. Or fundraising for local women’s charities.
- The campaign of actions kicked off on Tuesday, 25 November, with White Ribbon Day. Asking men to use their voices and speak up to create a world where everyone is safe, equal and respected.
New Training Videos
- We’ve developed two new training videos to help share information about the bystander effect and micro-aggressions. Early interventions can help de-escalate crimes before they happen. These videos, hosted on our Youtube channel help people know what to look for and how to intervene safely.
Community Engagement
- Local Neighbourhood Watch groups are actively involved in community activities, such as book clubs and remembrance events, fostering connections and support among residents.
- The document highlights the importance of collaboration and shared resources between Neighbourhood Watch organizations in England, Wales, and Scotland.
The Fraud & Scam Bulletin – December 2025
The Fraud & Scam Bulletin
DECEMBER 2025
Your monthly update direct from West Mercia Police on the latest scams and frauds.
- CHRISTMAS SHOPPING
No sooner has the threat of Black Friday passed, that we enter the full-on Christmas shopping period, and once again the criminals will want to tempt the unwary online with those “too good to be true” offers.
So, what are the options, face the crowds in the shopping malls, or relax at home and do the Christmas Shop online? Whilst the internet is the first port of call for Christmas Gift bargains for many in terms of speed, convenience and savings, it also provides a great opportunity for Fraudsters to profit at your expense.
Even when you have been wary throughout the year with your online shopping, it can be so easy to be caught out in the heat of the moment in the rush up to Christmas when our minds are elsewhere, or just too busy to carry out a check to see if that “bargain” really is a bargain.
Also, beware of those Phishing emails claiming to be from genuine charities and playing on the season of goodwill. They may even display seemingly genuine logos for national charities, such as Red Cross or Salvation Army, but the charity will never see your money. So always go directly to the chosen charity’s website to donate, and always beware of door to door, and street collectors if they cannot show genuine identification for the actual charity. So once again, it is safer to donate to that charity direct.
Therefore, once again, please make family members aware, particularly those in the vulnerable age groups. Especially be mindful when shopping on Social Media platforms, as this is by far the most likely medium for shopping and auction frauds to take place.
- HOW TO STAY SAFE
So online shoppers are urged to protect their accounts. Do use secure payment methods to stay ahead of the threat from fraudsters who are particularly active with the build-up in Christmas shopping online.
• Protect your accounts: set up 2-step verification and use 3 Random Word passwords to prevent Cyber criminals gaining access to any of your accounts (see Three random words – NCSC.GOV.UK)
• Be wary about where you shop online – check out Online Retailers, especially ones you have not used before and make sure they are legitimate
• Don’t pay for goods or services by bank transfer unless you know and trust the person. Payments via bank transfer may not offer you sufficient protection if you become a victim of fraud.
• Pay Securely: use a Credit Card when shopping online as most major Credit Card companies protect online purchases. Also using a Credit Card rather than a Debit Card means your main bank account will not be affected if your details are stolen.
• Whenever you pay always look for the “Closed Padlock “symbol in the web address bar showing your connection is secure
• Finally, Do not let Christmas come early for criminals and fraudsters.
Please feel free to share these messages with any vulnerable friends, relatives or neighbours.
- If you have been a victim of fraud
Report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk
Scam Text messages can be forwarded to 7726 to help phone providers take prompt action and block numbers that generate spam on their networks.
You can also report fraudulent mobile calls by texting 7726 with the word “Call” followed by the fraudster’s phone number.
Scam calls received on WhatsApp can be blocked by opening the chat with the suspect phone number and tap on “Block”.
Forward Fake Emails received to
If you think your bank account or personal banking details have been used fraudulently, then use the short phone number – 159 – to contact the Fraud Prevention Department of most major UK banks.
West Mercia’s PCC Newsletter – November 2025
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Neighbourhood Watch Update – November 2025
NOVEMBER 2025
OUR NEWS
Neighbourhood Watch Network is a charity registered in England & Wales, charity no: 1173349
- Alert Systems issues:
You will notice that the newsletter is a little later than usual this month. We’re so sorry for the delay. The Neighbourhood Alert system we use to send it is an online, secure community messaging system that allows authorised administrators to log in and send messages to registered people in the community. Unfortunately, last week the system experienced some disruption, that needed some time to fix.
According to VISAV, the company that manage Alert, the problem was related to an anomaly with their database, creating an unexpected loop. It has been very challenging for them to find and fix, and they have been working to prevent it happening again.
- Mobile phone theft survey results:
With mobile phone theft on the rise across the UK, we asked people to share their experiences. More than 31,000 respondents took part in our survey, revealing important insights about where, when and how thefts occur. Of those who had their phone stolen, 14% experienced the theft within the last year, while 57% had their phone taken more than five years ago. Where and when thefts happen Phone thefts occur across a wide range of locations.
According to our survey: 19% of thefts happened on the street 14% occurred on public transport or at transport hubs 12% took place in or outside shops Other common locations included pubs, festivals, from cars, and while on holiday. In terms of timing, the majority, 65%, happen in the afternoon or evening.
We’d like to say a huge thank you to everyone who shared their experiences and views with us. We’ll be using this information to improve our mobile phone resources. Read the full results on our website.
- A clear visible deterrent
Most forced entry burglaries are committed through the weakest point at the rear of the property, usually the Patio or French doors. The modern white design of the PATLOCK provides a clear visible deterrent throughout the day and when you need it most, at night. Instant French door security, PATLOCK is an effective and user-friendly addition to your home security.
As a highly visible security product, it can discourage potential intruders from attempting a break-in, and with its ease of use you can secure your doors in seconds, providing instant peace of mind. The only French door lock recommended by UK Police Forces. No keys or number codes required. Easily fitted and released in seconds. Locks patio doors securely, designed to deter and stop intruders. to purchase PATLOCK at the Neighbourhood Watch discounted price of £42.50.
- Keep your home properly protected this winter with expert advice from ERA
Whether you’re planning to take advantage of Black Friday deals to update your tech, or you’re already making progress with your Christmas shopping, many of us will have more valuable items in our homes at this time of the year. Sumier Foster-Shah is Customer Service Manager at ERA – one of the UK’s leading home security providers, and a long-standing partner of Neighbourhood Watch. Here, he shares his top tips for making sure your property is properly protected over the coming months.
Burglaries tend to spike in the winter months, with thieves taking advantage of the longer, darker evenings – but there are some simple steps you can take to keep your home and belongings safe.
Don’t forget the basics
Most burglars enter the home through the front door, so it’s essential you make sure yours is properly secure. A 5-lever mortice lock is a great option – look out for the British Standard kitemark that means the lock is resistant to drilling, hacksawing, and picking through steel plates. Alternatively, a multi-point lock is a robust and secure solution – hooks, bolts rollers and mushrooms lock into sections of your door frame for maximum security. ERA has a range of 5 lever mortice and multi-point locks so you can find the one best suited for your front door.
Keep valuables hidden away
Many burglaries are crimes of opportunity; if you have a stack of Amazon packages with your Black Friday purchases left in your porch, or a mountain of presents under the Christmas tree visible to passersby through your windows, your property will look more appealing to potential thieves. Make sure any packages are taken in promptly and stored away and keep Christmas gifts away from prying eyes wherever possible.
Rely on your community
One simple way to stay aware of burglaries in your area is to join any local groups, whether on WhatsApp, Facebook, or elsewhere. Locals will often post about burglaries (and attempted burglaries) to warn their neighbours, so keep an eye on these and make sure you’re on alert if thieves are operating in your area. Keep your home properly protected this winter with expert advice from ERA
Be smart about your security
Visible security solutions act as a deterrent to potential thieves – by installing a smart alarm system you’ll make them think twice about targeting your home. ERA’s 7-piece smart alarm kit includes a live siren and replica siren which can be easily installed outside your property, with the comfort flashing lights constantly active, indicating to potential intruders that the alarm system is live. To learn more about ERA’s range of home security solutions, visit https://eraprotect.com
- Connected together
Landlines are changing and the UK’s telephone network is going digital. These changes will affect everyone who has a landline they’d like to keep using.
What’s happening?
The analogue network that most home phones work on today is no longer fit for purpose and can’t keep up with the demands of modern life. The outdated network will be switched off for all landline providers in January 2027. BT’s new home phone service is called Digital Voice. The landline is not going away, and for most, the switch is simple. No one will be left disconnected.
To make things easier, BT has put together a Conversation Starter Pack, a straightforward, practical guide designed to help you talk with a friend or family member about what the switch means and how you can support them.
What you can do
Download the Conversation Starter Pack on BT’s Connected Together website for helpful advice on how to talk about the switch If you, or someone you know has additional needs and needs extra support making the switch, contact the landline provider. BT customers they can register via webform on the Connected Together website or by calling the Customer Care team. Talk to a friend, neighbour or family member who might benefit from early support
Start the conversation today
Find out more at: www.bt.com/about/all-ip/connected-together or call 0330 1234 150.P7
- Protect what matters: extending Neighbourhood Watch values to your family
As a Neighbourhood Watch member, you’re dedicated to keeping your community safe. But have you taken steps to protect your own family’s future? Estate planning is about more than paperwork or wealth – it’s about peace of mind, acting with care, and ensuring those closest to you are looked after, whatever life brings. The same vigilance you bring to your neighbourhood can provide real security at home.
Why it matters to everyone
Without a clear plan, the law – not you – will decide what happens to your home, finances, and the care of your loved ones. This can result in delays, family conflict, and unnecessary costs at the very time loved ones most need comfort and clarity. Estate planning ensures your wishes are respected and your family is protected.
Essentials every household should have
Taking a few practical steps now delivers lifelong benefits for you and your loved ones:
- A Will that reflects your wishes – specifying who inherits your assets and who cares for any dependent children.
- Lasting Powers of Attorney – appointing trusted people to make decisions on your behalf about health and finances if you can’t.
- Guardianship instructions – ensuring children under 18 are looked after by those you trust.
- Organised assets -from savings and pensions to digital passwords and keepsakes.
- Personal wishes recorded -funeral arrangements or messages, providing guidance and support for your family.
- Making these choices is a caring, responsible act -and it’s not just for the wealthy or elderly. Every family deserves security.
Exclusive advice and offer
Neighbourhood Watch has teamed up with Future-Proof Estate Planning (FPEP), who specialise in personal, attentive service – because every family is different. As a member, you can claim an exclusive 20% discount on FPEP’s most popular packages:
- 2 Lasting Powers of Attorney + Free Will – £479 (normally £599)
- 4 Lasting Powers of Attorney + Free Mirror Will – £957 (normally £1,199)
You can arrange your plan from home or speak directly to an expert adviser who’ll guide you every step of the way. Call 0800 847 7150 (quote “Neighbourhood Watch”) or visit: ourwatch.org.uk/estateplanning. You look out for your neighbourhood – now take action to protect your family’s future, too.
- Community news
Lynn is Board Member at Derbyshire Neighbourhood Watch for winning Trustee of the Year. She was given the prestigious award by The Chesterfield and North East Derbyshire Volunteer Centre. Lynn has led Neighbourhood Watch through legal and strategic change, creating a modern and forward-thinking charity. She expanded it from a traditional crime-prevention group, to a community focused network, tackling issues like domestic abuse, fraud, scams and antisocial behaviour.
She has dedicated decades of her life to community safety. We could not be more proud and delighted for her.
- Latest stats on knife crime
The new figures show a 10% reduction in offences under this government across the seven police forces most impacted by knife crime, with areas like West Midlands seeing a 30% drop, following targeted policing efforts. Interventions include the use of hotspot policing, acting on better intelligence on offenders, increased patrols using knife arches, drones and plain clothes officers.
A dedicated taskforce was set up in October 2024 for an initial six months to turbo-charge this work after seeing a stark rise in incidents between July 2023-June 2024, bringing together the Metropolitan Police, West Midlands, Greater Manchester, West Yorkshire, South Yorkshire, Avon & Somerset, and British Transport Police. Read the full story.
- Community news
Hawthorne Neighbourhood Watch
Excellent work by Hawthorn Neighbourhood Watch on their fabulous community litter pick. The weather gods smiled and nearly seven bags of litter were collected across the alleys and roads of Hawthorn by children and adults. And it sounds like the children did a lot of the heavy lifting – a two-year-old pulled the trolley! The kids also climbed up banks to dig out very old rubbish. Everyone had a good time. There were prizes for the best scary costume and most interesting finds and then everyone had warm drinks and biscuits at the Hawthorn Community Centre. What a fantastic way for neighbours of all ages to come together and look after the environment.
Headingley Ash Road NW
How wonderful to see the 8th Annual welcome event for new residents in Ash Road. The street party was held by the Headingly Ash Road NW group in Leeds. It was also kindly sponsored by local business My Primos. Offering free food and a tombola as well as special offers, it’s a fabulous way to bring neighbours and new arrivals together. Well done, what a warm welcome to the neighbourhood!
- Protecting your home and water: a simple guide to avoiding plumbing rogue traders
As active members of Neighbourhood Watch, you’re brilliant at looking out for your community. But home safety isn’t just about security alarms – it also means protecting your water supply and your wallet from unqualified traders. This article, brought to you by WaterSafe, the national register for approved plumbers, offers simple, friendly advice to help you avoid rogue plumbers and choose a qualified professional you can trust.
Why approved plumbers are important
While most traders are honest, rogue traders operate across all industries. Data from consumer safety charities shows thousands of suspected rogue trader reports are made across the UK every year. Our own recent WaterSafe research shows a fifth of residents in parts of the UK have fallen foul of a trader in the last five years who has not carried out the work properly, resulting in them having to employ another plumber to put things right, at an average cost of nearly £400. Rogue traders often use scare tactics, claiming there’s an “urgent” problem with your water supply to pressure you into immediate decisions. Knowing how to spot them is your best defence.
Four simple steps to stay safe
The good news is that protecting your home from rogue traders is straightforward. By following these easy steps, you can stay one step ahead:
1.Don’t Be Pressured: A trustworthy, reputable professional will never demand immediate payment or pressure you into agreeing to work on the spot. If someone suggests “urgent” work, take a moment to pause, think and seek a second opinion before you part with any cash.
2.Ask for ID: A genuine tradesperson will be happy to show their identification. This should clearly show their name and the logo of the approved scheme they belong to. Always ask to see it.
3.Get a Written Quote: For any significant work, ask for at least three quotes in writing. This helps you compare costs fairly and prevents you from being surprised by hidden charges later.
4.Use an Approved Professional: This is the most effective way to guarantee a safe job. By choosing a WaterSafe-approved contractor, you are guaranteed to be hiring a professional who is fully: Qualified; Insured; and Trained in the Water Supply (Water Fittings) Regulations, which are in place to keep our drinking water safe.
Take action today
Don’t wait until you have a plumbing emergency. Take these two key steps right now: Find your local pro: Use our easy online directory at www.watersafe.org.uk to find a local approved plumber near you. Save their number in your phone today for when you need it most.
Spread the word:
Share this advice with your friends, family, and neighbours (from https://tinyurl.com/CowboyPlumbers). By working together and staying vigilant, we can make it much harder for rogue traders to operate in our community. Let’s keep our homes and our water safe, one street at a time! www.watersafe.org.uk
- Opinion: Faith communities are key to crime reduction Kardaya Rooprai, Neighbourhood Watch Network Trustee
Faith communities are often the backbone of our neighbourhoods. We have been building our homes around centres of worship for millennia. I believe they are also key to reducing hate, division and crime. I recently attended the National Faith Conference, organised by the West Midlands Violence Reduction Partnership. Nearly 180 faith and community leaders came together to create a sense of hope and action. It was an emotional day, especially when people shared their lived experiences. But it was also inspiring to see how people of all faiths want to work together to reduce violence and crime in our communities.
Many faith groups already make a considerable impact and investment in their communities. Guru Nanak Nishkam Sewak Jatha has been in Handsworth, Birmingham, for over 50 years. During that time, they have invested approximately £60 million into the local area. Another example is the Cinnamon Network. In Essex, they facilitated a partnership between local churches to support the most vulnerable in their community. This alleviated pressure on local police to respond to non-crime-related calls by training Street Pastors to provide support.
Faith was, and I would argue continues to be, the cornerstone of our society’s ethics, morals and values. These principles are what faith communities bring to the table that no other groups can. If we have no values, we cannot forgive. If we cannot forgive, we imprison ourselves. I am not saying we should not seek justice; however, both in society and in our communities, we should be working more towards prevention. We need to help our community members steer clear of a path towards crime. By working in partnership with faith communities, we can have a greater impact on preventing and reducing crime.
We are living in a time of social division. Misinformation is a challenge for everyone, which is why we must come together to help make communities stronger, more resilient, self-reliant, engaged, informed and proactive. As a membership organisation representing over 2.3 million households, Neighbourhood Watch has a real opportunity to unite people from different backgrounds, make them safer and reduce feelings of fear, vulnerability and isolation.
At a time of increasing social divisions and rising hate crime, there has never been a greater need to come together. Latest crime statistics show a 3% increase in police-recorded religious hate crime over the last year and a 19% rise in religious hate crimes targeted at Muslims. Tragically, there was also the recent attack on the Heaton Park Hebrew Congregation synagogue in Manchester. That act of antisemitic terrorism left two people dead and at least three injured. It targeted innocent worshippers on Yom Kippur, the holiest day in the Jewish calendar.
Faith communities do much of the heavy lifting at times of need. We saw that during COVID-19 and in the community response to the racially aggravated sexual assault in Oldbury. They also provide consistency. Elected officials, local authority personnel and police officers come and go, whilst churches, temples, mosques, synagogues, gurudwaras and meeting houses remain. Hate can come in many forms, but we have so much more in common than that which keeps us apart. The key lesson from the conference was that we all value peace. Faith communities have a vital role to play in bringing about community cohesion and crime reduction. When faith communities work together to tackle these issues that society and the police are facing, communities can be transformed.