The Fraud & Scam Bulletin – November 2025

BLACK FRIDAY

Are they bargains or scams? Whilst Black Friday is nominally a one day event and one of the busiest shopping days of the year, Black Friday “deals” appear in abundance throughout the month of November. So once again, it does not take long for criminals to seize another opportunity to defraud unsuspecting members of the public of their hard-earned cash.

Therefore, just holding back, taking a few minutes to double check the Black Friday bargain is a genuine offer from a genuine retailer, can protect you from joining the increasing number of people who fall victim to these scams

• In the heat of the moment, it can be hard to tell if it is a bargain or a scam, especially in the run up to Black Friday!

• Criminals may try to trick you into purchasing goods/services that do not exist by advertising them at too good to be true prices.

• Protect your money and information by only using retailers you trust, or authorised sellers named on official websites when shopping for deals online.

• Beware of Phishing emails that appear to come from reputable retailers with “too good to miss” offers, never click on links in emails from unrecognised senders

• Check out the security of the Website by looking for the https:// in the website address and the padlock symbol which should be in the address bar, and not in the body of the site, as confirmation of a website’s security

• Fake websites can copy mainstream online retailers and enticing buyers with unbeatable prices, so always stick with well-known, reputable retailers online and check the URL is for the genuine retailer.

• Some online sellers may be selling counterfeit products at Black Friday prices

• Beware of limited time offers which create a false sense of urgency to get you to act quickly – Take Five before you buy.

• Criminals are making use of Artificial Intelligence – (AI) – more and more , to present much more convincing emails, adverts and fake websites, so check, check and check again

• Does the offer sound too good to be true? Are they refusing to provide you with additional photos? Do they want you to pay up front by bank transfer?

• Only use the secure payment method recommended by retailers and auction sites, where possible, use a credit card for purchases over £100 and up to £30,000 as you receive protection under Section 75 of the Consumer Credit Act.

 

Please feel free to share these messages with any vulnerable friends, relatives or neighbours. If you have been a victim of fraud Report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk Scam Text messages can be forwarded to 7726 to help phone providers take prompt action and block numbers that generate spam on their networks.

You can also report fraudulent mobile calls by texting 7726 with the word “Call” followed by the fraudster’s phone number.

Scam calls received on WhatsApp can be blocked by opening the chat with the suspect phone number and tap on “Block”.

Forward Fake Emails received to

If you think your bank account or personal banking details have been used fraudulently, then use the short phone number – 159 – to contact the Fraud Prevention Department of most major UK banks.

West Mercia’s PCC Newsletter

Welcome to my latest newsletter.

This month’s edition includes the latest data from the Office for National Statistics, efforts to bring criminals to justice, and work to make our roads safer.

Police and Crime Commissioner, John Campion

Crime continues to fall in West Mercia

At the heart of my police and crime plan is a focus on ‘Cutting crime’ – and we continue to deliver on that priority.

Continuing the long-term downward trend, the latest data from the Office for National Statistics shows overall recorded crime has fallen by 4%. This follows a 6% drop recorded earlier in the year.

Some of the biggest decreases include burglary at 19%, incidents of serious violence at 9%, overall theft at 8%, and shoplifting at 5%.

In my role, I regularly engage with the public to understand their lived experiences as it cannot only be about the data, but also how safe you feel.

Those conversations make it clear that there’s still more to do to ensure they feel the benefits of less crime, and at the same time, ensuring the resources are available to address some concerning upward trends.

That’s why I will continue to use my voice to support and challenge the Chief Constable to ensure crime rates are not just statistics, but a reflection of safer, more confident communities.

Find out more
Criminal group sentenced for illegal steroid supply

Six people have been sentenced for their role in supplying illegal anabolic steroids across the UK and abroad.

The organised criminal group were sentenced at Shrewsbury Crown Court on Monday (13 October) seven years after they were found to be running a business selling illegal steroids.

Officers became aware of the business back in 2018 executing a warrant at a unit on Stafford Park in Telford, where they discovered a laboratory for making class C drugs.

The products were marketed to have the correct doses and appear to be made in laboratory conditions, which was not the case.

Evidence uncovered in this investigation saw that the raw ingredients were left out in the open air in an untidy and unsanitary conditions, including vials being sold that were contaminated with human hairs.

Read full story

Ride Along with your local policing team!

In my role I regularly have the opportunity to see the work of West Mercia Police officers which showcases their hard work and determination to keep communities safe, whilst dealing with the everyday challenges policing throws their way.

To give you a similar insight into that work, the Ride Along scheme is re-launching in Herefordshire, Shropshire and Worcestershire and offers you an insight into front-line policing.

Successful applicants will accompany an officer from their local Safer Neighbourhood Team for their shift and experience what a day on duty might look like.

Read full story

A year-round focus on delivering safer roads…

I am committed to reducing the harm caused on our roads and we continue to make forward steps on that journey. Some highlights over October include…

Op Spotlight

APCC Steve Mackay joined West Mercia Police for Op Spotlight where they conducted more than 200 engagements, 66 breath tests, 54 roadside drugs tests, 78 notices and 31 arrests.

Two operations also took place on the M5 where they stopped 66 vehicles and found motorists driving with no insurance, over the legal weight limit, on their mobile phone, and other offences.

Average speed camera scheme on A49

Plans to introduce an average speed camera scheme on the A49 have been given the green light.

My latest investment is part of a range of measures to reduce harm on West Mercia’s roads, with the cameras being placed on the 50mph section of the A-road from Leominster to Hereford (Dinmore).

The scheme which brings together West Mercia Police, Herefordshire Council, and National Highways is set to go live on March 2026.

Supporting local policing

Tinted windows are not only dangerous for motorists, especially with the earlier dark nights, but also for the public and the police as they are unable to see the driver.

That’s why I funded another tint device, this time in Wellington, Telford for local officers to conduct checks on vehicles to ensure they are complying with the law. APCC Tracey Onslow went out with the policing team to see it in action!

Communities continue to rally behind Pin Your Poppy

A campaign which brings communities together, whilst paying tribute to the brave servicemen and women who have, and continue to serve in our Armed Forces continues to go from strength-to-strength.

Since I launched Pin Your Poppy in 2022, I am always amazed and grateful to the hundreds of people who take part by making their own unique poppy, and pinning it to their local Unknown Tommy statue – with this year being no exception.

As Commissioner, the catalyst to launching the project was to celebrate the special connection between our military and West Mercia Police. The force has many former Armed Forces personnel in its ranks, and it’s a tradition I am really proud to recognise.

I also fund the Remember Veterans service which works with veterans to ensure they are given the support they need to steer clear of the criminal justice system after returning to civilian life.

With the campaign coming to a close, I will be hosting a ceremony alongside dignitaries at Malvern Police Station on Remembrance Day which will see all six Unknown Tommies come together, from across West Mercia, covered head to toe in poppies. I will report back on the event in my next newsletter!

Living in a society where everyone’s individuality is respected

Earlier this month, it was Hate Crime Awareness Week. The week also coincided with the Office for National Statistics publishing the latest hate crime figures for West Mercia.

This showed hate crime has risen by 10% (Mar 2024–Mar 2025) with race remaining the most common motivation (72%) and offences listing religion as a factor have increased by 25%.

As part of my work to address crimes that impact our communities, I proudly fund Victim Support’s “I am ME!” project which brings to the fore the key message of respecting each other’s differences.

The project works across West Mercia to raise awareness of hate crime, support victims and train West Mercia Police officers.

I would encourage anyone who experiences hate crime to report it to the police so action can be taken to bring perpetrators to justice.

Report a crime

A service you can call on when you need it

I recently visited West Mercia Police’s Operational Control Centre to check in with the team and see how my investment is helping to drive improvements to the public.

I always leave inspired and grateful to the extraordinary men and women within the control room who perform a vital role as the front door, for many, into policing.

In my role, I am committed to working with the Chief Constable to ensure those efforts are supported to ensure you receive the service you expect when you contact West Mercia Police.

The ways you can contact…

Phone        

999 – emergency

101 – non-emergency

Online 

Contact us | West Mercia Police

Neighbourhood Matters

Face-to-face

Organise a meeting with your local police officer – find out their name, number and email address on Neighbourhood Matters.

Find your nearest police station or contact point.

Anonymously via CrimeStoppers

Online

Phone – 0800 555 111

Supercharging efforts to cut fleet costs and carbon emissions

With the financial pressures facing West Mercia Police, it’s important we are doing all we can to drive greater value for money.

That’s why I have funded 35 electric vehicles, taking the total number to 55 in the force’s fleet. 

Replacing costly diesel models, the EVs deliver £30,000 in annual savings, improved reliability, and significantly reduce emissions by 80 tonnes of CO₂ annually or the equivalent of over 360,000 miles of driving.

They will be used by policing teams, who support the efforts of frontline police officers, to effectively serve local communities in a cost effective and environmentally friendly way.

Find out more

Could you be an ICV?

Giving you a unique insight into the criminal justice system by making sure the rights of those in police custody are being maintained, I run an Independent Custody Visitor scheme.

With flexible hours that work around you, these amazing volunteers visit their local custody suite in locations across West Mercia.

After the scheme achieved Silver accreditation, you can play your part in helping us reach Gold all whist learning new skills, making lifelong friendships and giving back to your community!

Register your interest
In the heart of your community
WorcestershireEarlier this year I told you about my Community Conversation event in Stourport.

Here I heard from residents about the need for activities, particularly, for young people and women and girls.

By working with partners, I am funding ‘Rock Up & Rugby’ sessions from Monday 10 November and self-defence classes from Wednesday 19 November.

Find out more
HerefordshireListening to community concerns, my DPCC spent the morning in Ledbury meeting with almost 30 farmers from across Herefordshire to find about more about their experiences and to discuss what action they’d like to see taken now and in the long term.

Feedback from discussions will be used to drive change, alongside West Mercia Police, with a meeting planned again for six months’ time.

Telford & WrekinAPCC Tracey Onslow spoke to residents at Hollinswood Community Centre in Telford for a ‘community chit chat’.

Whilst there she was able to hear more about the impact of the Town Centre Team, I funded more than 12 months ago.

Gathering views in this way is important as they will be shared with West Mercia Police to help direct resources to where the community needs them.

ShropshireFollowing concerns raised by Culmington Parish Council about the danger posed to children visiting the Manor Adventure on the B4368 in Shropshire with only one school warning sign on the 60mph road – APCC Tracey Onslow visited to see the issue for herself.

As part of my focus on reducing the harm too often caused on our roads, the APCC is working with the parish council to address those concerns.

Police action in your local area

Find out some of the work West Mercia Police is doing by clicking your local policing area.

Neighbourhood Matters
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The Fraud & Scam Bulletin – October 2025

Your monthly update direct from West Mercia Police on the latest scams and frauds.

ROMANCE FRAUD

Yes, this is a topic we have covered many times, but since 3rd October is recognised as “WORLD ROMANCE SCAM PROTECTION DAY”, it is only appropriate that we send out this message again. Whilst many may think that Romance Scams only occur on Dating Sites, criminals may also make use of social media and messaging sites to meet up with and defraud their victims. Did you know?

• Reports of Online Romance Fraud/Scams continue to rise year on year.

• Yet Online Romance Scams are one of the most under-reported cybercrimes in the world.

• Figures for losses through Romance Fraud and investment frauds tied to romance scams, also known as Pig Butchering, had reported total losses to over £103million annually in the UK.

• Only an estimated 7% (possibly lower) of victims report the fraud to the proper authorities.

• Romance Scams are emotional, psychological, and financial ABUSE.

• Everyone is a target. No matter what age, education, or gender How to help people you know are online dating

• Help your friends and family to ensure they have adequate privacy settings on their social media accounts to ensure strangers do not have access to their personal information.

• Stay in regular contact with your friends and family who are online dating to help spot any changes in behaviour or things that do not seem right.

• Fraudsters set up fake profiles with convincing job titles such as Engineers, Medics, Military Personnel, Airline Pilots and similar, also using relevant images taken from social media profiles.

• Make friends and family aware of the signs of Romance Fraud so that they are conscious of the tactics criminals use to carry out these frauds and reiterate that you should never transfer money to someone that you have never met in person. Also never make payments to strangers with Gift Cards or Bitcoin accounts.

• Try not to use blaming language but rather a “no blame, no shame approach”. They have been targeted and exploited by professionals who know exactly how to manipulate their targets.

• Encourage people to report to Action Fraud and the police if they have become a victim of Romance Fraud and not to be embarrassed about doing so. Please feel free to share these messages with any vulnerable friends, relatives or neighbours.

If you have fallen for fraud Report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk    Scam Text messages can be forwarded to 7726 to help phone providers take prompt action and block numbers that generate spam on their networks. You can also report fraudulent mobile calls by texting 7726 with the word “Call” followed by the fraudster’s phone number.

Scam calls received on WhatsApp can be blocked by opening the chat with the suspect phone number and tap on “Block”. Forward fake emails received to

If you think your bank account or personal banking details have been used fraudulently, then use the short phone number – 159 – to contact the Fraud Prevention Department of most major UK banks.

The Fraud Bulletin September 2025

Your monthly update direct from West Mercia Police on the latest scams and frauds

COURIER FRAUD

Incidents of Courier Fraud continue to feature highly within reported Fraud Crime within our region, and so we have to continue to raise awareness of this type of crime.

Courier Fraud occurs when a fraudster contacts victim by telephone usually claiming to be a police officer, bank official or other law enforcement official.

The caller may also be able to confirm some easily obtainable basic details about the victim such as their full name and address. The caller will try and build up trust with the potential victim before proceeding.

Their aim is to get the victim to reveal their PIN, credit or debit card and /or bank details, and more than often will target the elderly as potential victims.

How does it work?

  • The scammer calls you claiming to be from your bank or as a police officer and will tell you either a fraudulent payment on your account needs dealing with, or sometimes that a person has been arrested using your details and cards
  • You may be asked to call the bank back to convince you the call is genuine using the number on the reverse of your card. However, the Scammer has still kept the line open so you are still touch with the Scammer
  • If you do try to call your Bank back, always wait at least 5 minutes for the line to clear or use another phone
  • They will either ask you for your card PIN number or tell you to key it into the phone – you should never be asked for your PIN or pass it over on the phone
  • The Caller then tells you they will send a Courier to pick up your card – they may often provide a “password” to give to the Courier to make it sound even more genuine

Once they have your card and your PIN they then have access to your money.

Other versions of this scam include:

  • Asking you to withdraw a large sum of cash which the police will mark and return to the banking system in an effort to identify a corrupt banking person – once you hand over the cash to the courier – it is gone
  • Scammers have also realised now that when a more vulnerable person goes into the Bank to withdraw large sums of cash the Bank staff become suspicious, so the Scammer may tell the victim to withdraw the cash in Euros from a Foreign Exchange outlet
  • A person claiming to be a Police Officer and is investigating sales of counterfeit goods then asks you to buy an expensive item such as a watch or jewellery from a specific retailer. You are then asked to hand it over to the Courier to deliver to the “Police” and again that is the last you see or hear of it.
  • A further common variation is to tell you your bank account has been compromised, and you need to transfer all your money into a “Safe Account”. Once again you have delivered your cash directly to the Fraudster.

Protect yourself

  • Your bank or the police will never call you to ask you to verify your personal details or PIN by phone or offer to pick up your card by courier. Hang up if you get a call like this.
  • If you need to call your bank back to check, wait five minutes; fraudsters may stay on the line after you hang up. Alternatively, use a different line altogether to call your bank.
  • If you think you have been defrauded use the dedicated “159” telephone number for direct access to your Bank

Defibrillator.

A defibrillator has now been installed on the outside wall of the Golden Cross Public House next to the Wooden Ice Cream Hut.

A further one has now been installed opposite the entrance to Leysfield Road, on the grass verge by No.4 leys Road.

 

 

WEST MERCIA POLICE – ECONOMIC CRIME UNIT – MONTHLY FRAUD BULLETIN – JULY 2025

DON’T LET CRIMINALS RUIN YOUR HOLIDAY

Fraudsters can operate all around the world. So, it’s important to keep your cards, and card details safe when travelling. International card fraud losses for 2023 were £134.5 million. 

BEFORE YOU GO OVERSEAS:

  • Only take the cards you intend to use, and leave the others in a secure place at home
  • Make sure your card company has your up-to-date contact details.
  • Ensure you have your card company’s 24-hour telephone number with you in case you need to contact them.
  • If you are registered with a Card Protection Agency, take that contact number and policy number with you.

WHEN YOU ARE OVERSEAS:

  • Don’t let your card out of sight, especially at restaurants and bars.
  • Don’t give your PIN to anyone, even if they claim to be the police or your card company.
  • Shield your PIN when typing it in, and never give your PIN to anyone, even if they claim to be from the Police or Card company
  • Check which currency you are being asked to pay in.
  • Paying with your Credit Card gives greater protection on any payments made over £100 and less than £30,000
  • Check your bank transactions when you can to see if there’s anything unfamiliar.
  • Look after all your other belongings like passports, wallets, purses, travel, and ticket information.

WHEN YOU GET BACK:

  • Check your bank and card statements for any unfamiliar transactions. If you do spot any, report them to your bank immediately.
  • Fraudulent transactions can be reported to the Fraud Prevention Department of most major UK banks using the short phone number – 159

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WINTER FUEL PAYMENTS

The Government recently announced the reinstatement of Winter Fuel Payments to eligible pensioners with an income lower than £35,000.

So once again the criminals have seen an opportunity to defraud unsuspecting victims by sending texts and emails claiming to be from the Department of Work and Pensions – DWP.

The first clue that these are a Scam is the fact they refer to an “Energy Allowance” in the heading, as opposed to Winter Fuel Payments.

Secondly, they infer that you will have to apply by clicking the link in the message with a very short application period, so using the usual tactic of creating a sense of urgency for potential victims to sign up.

DWP will never ask you to apply for the Winter Fuel Payment, all eligible pensioners will be paid automatically by DWP and there is no need to provide any details or complete any application forms.

Please feel free to share these messages with any vulnerable friends, relatives, or neighbours

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The Fraud Bulletin JUNE 2025

DOORSTEP SCAMS

Whilst many criminals have resorted to the Internet in order to defraud unsuspecting victims, residents may still be experiencing visits from cold callers on your doorstep either selling goods and services, or as has been reported recently, attempting to buy high value items on the doorstep such as gold, silver, jewellery or antiques.

Everyone has come across at some time those persons trying to sell cleaning materials backed up by a story of being an ex-offender and trying to make a new life. Sometimes known as the “Nottingham Knockers,” there have been reports of these callers selling their victims cleaning materials then producing a card machine for payment.

However, when they enter the payment amount on the card reader instead of entering, say £15, they add some “0’s” on the end, thus creating a payment of £150 or even £1500. Always check the amount before entering your PIN or using contactless payments.

Also, before buying from these cold callers, always remember that anyone selling goods door to door should be in possession of a “Pedlar’s License” which you should ask to see.

Dealing with someone face to face on the doorstep puts the householder under extra pressure and these fraudsters will always try and smooth talk you, or pressure you, into agreeing to something you never really wanted.

So how can you protect yourself?

  • Firstly, always be on your guard and be suspicious of anyone turning up out of the blue and uninvited – a sign at the door saying uninvited callers not welcome can often help
  • Use of Smart Doorbells with cameras are a good deterrent, and also gives you the facility to talk to them without opening the door
  • Always ask for an ID to prove they, and their business, are genuine
  • Never be rushed into signing up for a deal, and always ask for written quotations on their company headed notepaper so you can check they are genuine; it is also helpful to ask for references for a tradesman’s previous customers
  • You can also get your Utility Companies to set up a Password so then you know when someone claiming to be from the Electric, Gas, Telephone or Water Company is genuine
  • If the caller remains persistent then call the Police, either 999 if urgent, or 101 if you do not feel in immediate danger

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DISTRACTION THEFTS

Following on from this, never let any stranger into your home, and also be aware of distraction callers when one person keeps you talking, whilst their partner goes around the back of the property to gain entry.

Always be alert when out and about of 2 other types of Distraction Theft, currently being reported in the wider Midlands area.

  1. PAY AT THE PUMP – Criminals have been using various techniques to steal your bank card when using Pay-at-the-Pump filling stations, including saying they work there and have come to help you fill up whilst a second person takes your card. Or they may say the pump is out of order, cover the machine and take your card. In all cases the bank card is used very quickly at a nearby ATM to withdraw cash.
  2. ATM DISTRACTIONS- one or more persons may either tell you the ATM is not working, then make off with your card, or whilst one person distracts you with a question, their partner removes your card and again this will be used very quickly to remove as much as cash as possible.

Similar tactics have been used in public car parks. So always be aware of your surroundings, use ATM’s in well-lit and public areas, and if approached by someone claiming to be an employee or official, ask for their ID.

Please feel free to share these messages with any vulnerable friends, relatives or neighbours

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2 Step Verification Poster.

Attached.

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Download: 2FA A5 Flyer v0.4 (1 MB)

Perkins Educational Trust

PERKINS EDUCATIONAL FOUNDATION AWARDS TO SCHOOLS AND OTHER BODIES TO ASSIST YOUNG PEOPLE UNDER THE AGE OF 25

In furtherance of its charitable remit, the Perkins Educational Foundation invites applications from schools and other bodies working with young people under the age of 25 living in Salford Priors, Bidford-on-Avon and Broom, Harvington and Cleeve Prior. Applications by organisations for financial assistance from the Foundation should be made by 31 March each year.

GUIDANCE NOTES FOR APPLICANTS

  1. Applications in the form of a letter attached to an email should be made to the Clerk of the Governors, at . There is no specified application form, but applications should be received by the Clerk by midnight on 31 March each year.
  2. Applications should identify why funding is sought and what will be done with any funds awarded; and should provide detailed costs.
  3. Applications should identify how exactly the funding will benefit young people under the age of 25, and what impact it will have on the young people for whom assistance is sought.
  4. Applications will be considered at a meeting of the Governors of the Foundation after 31 March, and all applicants will be informed of the outcome soon afterwards.
  5. Applying bodies and organizations should have a remit to provide education or training or facilities solely or predominantly for young people under the age of 25 living in the specified parishes.
  6. Applications should be for particular items of equipment or material items of a stand-alone nature, rather than for salaries or for any other funding need with a recurring aspect to it.
  7. The Governors do not specify a lower or upper financial limit for applications.
  8. Applying bodies and organizations should also provide details of any other funding being applied for, or already secured, in connection with their application.
  9. The Governors reserve the right to make no award in any given year, and reserve the right to ask applicants to attend a meeting to clarify any aspect of their applications.
  10. The Governors will not pay any on-costs such as VAT or insurance.
  11. The Governors will only make awards directly to applying organisations and bodies. They will not pay invoices from third parties such as contractors.
  12. The Governors request that where appropriate, bodies or organizations successful in their applications should acknowledge the assistance of the Perkins Educational Foundation in a visible way (e.g. a plaque or other permanent marker).

www.williamperkinscharity.org